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GENESIS CONCIERGE

A NEW WAY TO SHOP. ON YOUR TERMS.

A fresh approach to shopping for a luxury vehicle, Genesis Concierge leaves you with only the fun parts of the experience. A complimentary personal shopping service, your concierge can gather information you need, arrange at-home test drives,* personally liaise with retailers for you and more. Whatever you need, from wherever you are, they’re here to help.

 
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NICE TO MEET YOU

When you get connected with a Genesis Concierge, you gain an advisor who is invested in your needs. A genuinely interested person who takes time to get to you know you and ensure a fluid, totally customized car shopping experience. And when you’re ready to take the next steps towards bringing home a Genesis, your concierge will facilitate a seamless journey towards owning one.

 

GOING BEYOND YOUR EXPECTATION

Every Genesis Concierge is empowered to help you in a myriad of ways. Including scheduling test drives*—starting at your front door in many markets—and liaising with your local Genesis Retailer on your behalf. Contact one now.

 

GENESIS CARES

Genesis Concierge services are a part of Genesis Cares, a new initiative that focuses on efforts to put you first in every way. From innovative financial options and special payment deferral programs to straight to your door programs like Service Valet, Genesis Cares is our way of being there for you whenever you need us.

 

HOW GENESIS CONCIERGE SERVICES WORK

LET'S GET STARTED

You can request Genesis Concierge assistance by completing this form. A Genesis Concierge will respond via email, phone or text—whatever is easiest and most convenient for you.

FIND YOUR PERFECT GENESIS

During a quick chat, we’ll get to know you and make sure we understand your needs. The rest is on your terms. Gather information, compare vehicles, book a test drive or get straight to purchasing. You tell us.

GET INTO A GENESIS

When you’re ready to buy or lease, your Genesis Concierge will work with your local Genesis Retailer to arrange for priority specialized service, often including home delivery of your paperwork and even vehicle where allowed.*

CONTACT A GENESIS CONCIERGE

You can request Genesis Concierge assistance by using this link below or give us a call at 1-877-785-3399. We look forward to meeting you.

Mon-Fri 6:00 a.m. - 9:00 p.m. PST
Sat 6:00 a.m. - 6:00 p.m. PST
Sun 9:00 a.m. - 5:00 p.m. PST
Contact a Genesis Concierge